Please read these FunderPro Challenge Terms & Conditions (“Challenge T&Cs” and/or the “Agreement”) carefully. By accessing or using this Website or the Services or otherwise agreeing to these Challenge T&Cs, you (hereinafter “you”, “your”, or the “Client”) understand and agree to be bound by these Challenge T&Cs and acknowledge that you may waive certain rights. If you do not agree, you should not use the Services, unless you fully understand and accept these terms.
1.1. These Challenge T&Cs govern your rights and obligations related to the use of the Services provided by FunderPro Ltd, a company registered under the laws of the Republic of Malta, registered with the Malta Business Registry under registration no. C 104558 and registered address at Cali House, Level 3, Vjal ir-Riħan, San Gwann, SGN 9020, Malta (“FunderPro” and/or the “Company”), whether accessed through www.funderpro.com or otherwise.
1.2. By registering on the Website or using the Services you enter into a contract with the Company for the provision of the selected Services. The Challenge T&Cs form an integral part of this Agreement, and by accepting them, you consent to them.
1.3. None of the Services provided to You by the Company constitute investment services under applicable laws. The Company does not offer, nor does it accept any guidance, instructions, or advice on how to perform transactions while using the Services. None of the Services constitute investment advice or recommendations. Employees, staff or representatives of the Company are not authorized to provide investment advice or recommendations. Should any information or statement of any employee, staff, or representative of the Company be interpreted as investment or financial advice or recommendation, the Company explicitly disclaims that this is investment or financial advice or recommendation and shall not be held liable.
1.4. Your personal data is processed in accordance with the Privacy Notice.
2.1. The definitions and rules of interpretation in this clause apply to these Challenge T&Cs:
2.2. “Account Type” means the specific program selected by the Client at the time of purchase, which determines the applicable rules, fees, phases, profit targets, risk parameters, and eligibility criteria, as described on the Website.
2.3. “Activation Fee” means an additional fee payable only in connection with certain Account Types, including but not limited to the Activation-Fee Account Type, as specified on the Website at the time of purchase, which must be paid before access to the FunderPro Funded Phase is granted.
2.4. “Client” means the user of the Services;
2.5. “Dashboard” means the platform accessible upon registration, and the client portal, including but not limited to the account and trading performance details;
2.6. “Economic Calendar” refers to the upcoming schedule of events, data, releases, and announcements that may affect financial markets;
2.7. “FunderPro Evaluation Phase” and/or “Challenge” means the assessment process by the Company, where the Client must meet specific profit targets and comply with predefined risk management rules within a simulated trading environment. Successful completion of the FunderPro Evaluation Phase may qualify the Client for participation in the FunderPro Funded Phase, subject to the applicable Account Type, completion of the KYC process, and any additional requirements specified herein and /or on the Website;
2.8. “FunderPro Funded Phase” means the stage where a Client is successful (both in FunderPro Evaluation Phase and KYC), and where applicable, has paid the Activation Fee, and obtains access to a funded account, as outlined in clause 11 below;
2.9. “Funded Trader Service Agreement” means the agreement signed between a Client who has successfully passed a Challenge and completed the KYC process, in order to join the FunderPro Funded Phase;
2.10. “Know Your Client (KYC)” means the due diligence process to verify the Client’s identity after successfully passing the FunderPro Evaluation Phase and before joining the FunderPro Funded Phase;
2.11. “Activation-Fee Account Type” means an account type where the Client pays a Challenge Fee to participate in the FunderPro Evaluation Phase and, upon successful completion of the Evaluation Phase and approval by the Company, must pay an additional Activation Fee in order to obtain access to the FunderPro Funded Phase.
2.12. “Service(s)” means the service(s) provided by the Company as described in clause 4.1 below;
2.13. “Standard Account Type” means an account type where payment of a single Challenge Fee grants participation in the FunderPro Evaluation Phase and, upon successful completion of the Evaluation Phase, completion of the KYC process, and Company approval, eligibility to enter the FunderPro Funded Phase without payment of any Activation Fee. Standard Account Types include, without limitation, One Phase, Classic, Pro-Daily Rewards, and Pro-Weekly Rewards, as described on the Website from time to time.
2.14. “Trading Platform” means an electronic interface provided by a third party through which the Client performs simulated trading;
2.15. “Website” means www.funderpro.com
3.1. During registration on the Website, you must provide your full legal name and residential address as these appear in your government-issued identification and proof of residence. The Company will verify your identity after you successfully pass the Challenge. In case of any inconsistencies between the account name and any identification document, the Company reserves the right to refuse a funded account or cancel the reward.
3.2. The Services are available only to individuals over the age of eighteen (18) who reside in jurisdictions where the Services are permitted. By registering on the Website, you confirm that you are at least 18 years old. If you are under the age of 18, you are not allowed to use the Services.
3.3. The Client must ensure that all information provided to the Company through the registration or order form, the Dashboard, or any other means is complete, accurate, and up to date. If there are any changes to the Client’s information, including but not limited to their country of residence, the Client must immediately notify the Company and update the data in the Dashboard. The Client is strictly prohibited from misrepresenting their country of residence or using tools such as VPNs, proxies, or other means to conceal their actual location in order to obtain pricing advantages or bypass geographic restrictions. Any such action will be considered a material breach of these Challenge T&Cs. The Company reserves the right to conduct verification checks and request supporting documentation at any time, including monitoring access locations, and its at the Company’s discretion to suspend access to or terminate the Services.
3.4. You agree to access the Services only from countries where they are available and comply with all applicable laws. You understand that certain countries may have restrictions prohibiting access to or use of the Services.
3.5. The Company may refuse, restrict, or terminate Services if: (i) you are subject to international sanctions, (ii) you have a financial crime-related criminal record, or (iii) you reside in a prohibited jurisdiction. You are responsible for ensuring compliance with your jurisdiction’s laws. You may refer to the Frequently Asked Questions (“FAQs”) for a list of prohibited jurisdictions.
3.6. You acknowledge that if you provide an identification number, tax identification number, or similar information in the registration form or Dashboard, or if you register as a legal entity, you will be considered an entrepreneur (trader) under these Challenge T&Cs. As such, consumer protection provisions under these Challenge T&Cs or applicable law will not apply to you.
4.1. The Services offered by the Company include instruments for simulated trading on financial markets, analytical tools, training and educational materials, access to the Dashboard, and other supplementary services. These Services, which also encompass the purchase of new Challenges and access to the FunderPro Funded Phase, may vary in scope, including the analytical tools provided (“Services”). The Services can be accessed through the Dashboard or applications offered by the Company or third-party entities.
4.2. Simulated trading during FunderPro Evaluation Phase uses real financial market data. You acknowledge that any trading carried out through the Services is not real but simulated. The funds provided for simulated trading are purely fictional and you have no right to keep or use these funds outside of the Services. You acknowledge that these fictitious funds cannot be used for actual trading, and you will not receive payment for these funds. During your FunderPro Evaluation Phase, you will not receive any compensation or profits based on the results of your simulated trading nor you will be responsible for covering any losses incurred during simulated trading.
4.3. You can access the Services through the Website by completing the appropriate registration form. After registration, you will receive an email with the login details for the Dashboard.
4.4. You can order the Challenge of your choice through the Dashboard. The Company will immediately confirm receipt of your order request via email. The order is completed and/or access is provided to you upon acceptance of these Challenge T&Cs and payment of the fee. If you meet the conditions of the respective Challenge which are available on the Website, you will then be eligible to pass to the next phase, which may be phase 2 if applicable or access directly to the FunderPro Funded Phase, depending on the Account Type you have selected and subject to any additional fees or requirements applicable to that Account Type, including the Activation Fee where applicable.
4.5. The Account Type that you select when placing an order will also determine the next phase. This selection cannot be changed once made. The options for the Account Types offered by the Company can be found at https://funderpro.com/how-it-works/. The Activation-Fee Account Type includes an additional Activation Fee payable after successful completion of the Evaluation Phase and Company approval.
4.6. Each Challenge and Account Type is subject to its own specific rules, and restrictions applicable to one Challenge or Account Type will not apply to a new order of a different Challenge.
4.7. You are responsible for securing the necessary hardware, software (including third-party software for the Trading Platform), internet access, and an updated web browser at your own cost. The Company does not guarantee compatibility with specific hardware or software.
4.8. You acknowledge that Trading Platform providers are independent entities with their own terms and privacy policies, which you must read, understand, and comply with before submitting the registration form.
4.9. If the Client places an excessive number of orders within an unreasonable timeframe, the Company may issue a warning via the Dashboard, email, or telephone as a precaution against potentially harmful activity. If the behavior continues, the Company may suspend further order processing. If deemed a material breach under clauses 8.3 and 8.4, appropriate actions will be taken. The Company has sole discretion to define unreasonable behavior and its limits.
4.10. The Client is permitted to create and maintain an unlimited number of Challenges with the Company. However, the aggregate allocation across all FunderPro Funded Phase accounts held by a single client shall not exceed a total of Two Hundred Thousand Dollars (US$200,000), or such other amount as may be determined solely at the Company’s discretion. The Company reserves the right to monitor and enforce this limit to ensure compliance. In the event that the total allocation exceeds the specified limit, the Company may, at its sole discretion, suspend, limit, terminate, or adjust the accounts or allocations to bring them into compliance with this policy. Clients are solely responsible for ensuring that their accounts remain within the permitted allocation limit.
5.1. Access to FunderPro Evaluation Phase is subject to payment of a fee, that the Client needs to pay to participate in the Challenge (the “Fee”). For clarity, the Fee paid at purchase constitutes the Challenge Fee. The Activation-Fee Account Type, requires payment of an Activation Fee before access to the FunderPro Funded Phase is granted.
5.2. The Fee for the Challenge varies based on the selected Account Type, which can be found in the link in clause 4.5 and depends on the amount of the initial capital, the degree of the acceptable risk, and the parameters that must be fulfilled so that the Challenge is successful.
5.3. Where an Activation-Fee Account Type applies, the amount of the Activation Fee shall be clearly displayed on the Website or Dashboard prior to purchase of the Challenge. The Client acknowledges that the total cost of obtaining access to the FunderPro Funded Phase may therefore consist of both a Challenge Fee and an Activation Fee.
5.4. The Company reserves the right to change the Fee, terms, and rules of the Challenges at any time, including those for successful completion. The Company has sole discretion in determining these terms. Individual discounts and other benefits cannot be combined unless explicitly stated otherwise by the Company.
5.5. The Company offers a fourteen (14) day refund policy for initial purchases of accounts. To qualify for a refund, you must not have used or taken any action on the account. Refund requests must be submitted within fourteen (14) days of purchase by contacting the Support team at [email protected]. Any requests for refunds will not be accepted after the fourteen (14) day period. This refund policy applies only to the Challenge Fee and does not apply to any Activation Fee.
5.6. The Client is not entitled to a refund of the Fee in the following, non-exhaustive, instances:
5.6.1 if the Client fails to request a refund within the time frame specified in clause 5.4;
5.6.2 if the Client terminates the use of the Services, either prematurely or otherwise;
5.6.3 if the Client requests the deletion of the Dashboard at any time by sending an email to [email protected]. Such a request for deletion shall be considered a request for termination of the Services and these Challenge T&Cs. Please note that the processing of data in such instance is conducted in accordance with clause 1.4 and the Company’s Privacy Notice;
5.6.4 if the Client is provided with a 100% discount on the Fee regardless of whether they pass the challenge or not;
5.6.5 if the Client violates these Challenge T&Cs.
5.6.6 Activation Fee is non-refundable once paid, except where expressly provided in clause 11.8.
5.7. If the Client files an unjustifiable complaint regarding a paid fee or disputes the Fee with their bank or payment service provider (such as through chargeback services, dispute services, or similar services) and requests a cancellation, annulment, or refund, the Company reserves the right, at its own discretion, to cease providing the Services to the Client and refuse any future provision of the Services.
5.8. The Company retains the right to alter the fees and parameters of the Services at any time, including the parameters for their successful completion. The changes will be communicated to you in advance through the Dashboard and or via email as per the provisions of clause 17.
6.1. The Fee is in USD or other currencies listed on the Website. If you choose a different currency, the Fee for the selected Challenge will be converted using the payment provider’s rates as displayed to you before confirming payment. You acknowledge that payments in other currencies will use the provider’s exchange rate at the time, and you are responsible for any exchange premiums.
6.2. All taxes are included in the Fee. If the Client is an entrepreneur such a Client must comply with their tax obligations and pay any
applicable taxes or fees.
6.3. The Fee can be paid via any available payment method option offered by the Company and can be found on the Website.
6.4. Payments via credit/debit card or express methods are processed instantly. Clients are responsible for payment provider fees and must ensure full payment of the Fee.
7.1. Each Challenge is unique. Unless the Company grants an exception, Clients cannot transfer or combine initial capital, Challenge rules or parameters, data, or other information between the Challenges.
7.2. Access to the Dashboard and Trading Platform is secured by Client login data, which must not be shared. If the Client is a legal entity, it may grant access to authorized employee(s) or representative(s). The Client is responsible for all activities that are performed through the Dashboard or Trading Platform. The Company will not be liable for any misuse or consequences caused by the Client.
7.3. The Company may perform maintenance or upgrades, causing service disruptions or outages without prior notice, and such activities may temporarily degrade the quality of the Services or result in a partial or complete outage of the Services. Service interruptions or degradation do not warrant refunds or credits. The Company is not liable for Dashboard or Trading Platform unavailability, damage, or loss of data uploaded, transferred, or saved by the Client.
8.1. These Challenge T&Cs commence with the Client’s first use of the Services and remain effective as long as the Client uses the Services.
8.2. Clients can request termination for each Challenge through the Dashboard. Such termination ends the contract, and revokes access to the respective Challenge, including the Dashboard and Trading Platform. No refunds or reimbursements will be provided by the Company to the Client for the Fee paid.
8.3. Any unauthorized use of the Services will be deemed a material breach of these Challenge T&Cs. The Company, in its sole discretion, may terminate your password, account, or use of the Services if you breach or otherwise fail to comply with these Challenge T&Cs. If the Service is suspended, whether for non-payment or any other reason, in order to reinstate the Service, you must re-subscribe to the Services and pay the Fee.
8.4. If the Client violates any of the provisions of these Challenge T&Cs, the Company reserves the right to terminate, restrict or revoke access to some or all Services, including the Dashboard and Trading Platform, without prior notice or compensation.
8.5. An account is considered active if the Client has successfully opened and closed at least one (1) position within thirty (30) consecutive calendar days. If an account remains inactive (i.e., no positions are closed) for more than thirty (30) consecutive calendar days, it will be disabled and terminated. Please note that accounts terminated due to inactivity are not eligible for a refund.
8.6. The Company reserves the right, at its sole discretion and without prior notice, to restrict, suspend, or limit a Client’s access to their account, products, or services, including but not limited to preventing the purchase of new Challenges or accounts, following a compliance or risk review. In such cases:
a. The Client may be allowed to complete their current active Challenge under the standard rules;
b. The Client will be prohibited from making any further purchases or opening new accounts;
c. Any purchases made by the Client after being notified of their restricted status will be cancelled and are not eligible for a refund of the Fee and/or reward;
d. Any attempt to circumvent these restrictions—such as by using a different email, identity, or payment method—will result in the immediate termination of all related accounts without refund of the Fee, and any pending reward will be forfeited;
e. The Company may also close or disable any account found to be associated with a restricted Client.
8.7. The Company may terminate or suspend the Client’s account immediately if it reasonably suspects any fraudulent activity, including but not limited to misrepresentation of payments, submission of false or altered payment evidence, chargeback abuse, or any other dishonest or deceptive conduct. In such cases the Client shall not be entitled to any refund of the Fee or any reward, and the Company reserves the right to deny future access to the Services.
9.1. During the Challenge, the Client may perform trading activity, provided that such activity does not breach any prohibitions or restrictions set forth in this Agreement, including but not limited to those in clause 10, 12, & 13. The Client agrees to follow ethical standards and guidelines, including but not limited to risk management rules, and any additional restrictions set by the chosen Trading Platform.
9.2. By using the Trading Platform, you acknowledge and agree that information regarding the demo trades you conduct may be collected and accessed by the Company. You hereby grant the Company permission to share this information with its affiliates, subsidiaries, or other entities or individuals with whom it has a business relationship. Additionally, you authorize the Company and such entities or individuals to use this information for any lawful purpose at their sole discretion. You acknowledge and agree that these actions may be carried out automatically, without requiring further consent, consultation, or approval from you. You also understand and accept that you are not entitled to any payment, compensation, or other remuneration in connection with the Company’s use of such data.
9.3. The Company acknowledges that your demo trading does not constitute investment advice, and you reserve the right to cease your demo trading at any time.
9.4. The Company is not responsible for the accuracy or any interruptions, delays, or issues with market information displayed on the Trading Platform or your Dashboard.
10.1. You may enter trades or hold positions open over high impact news releases without restriction throughout all Challenge phases and types. However, for funded accounts, the following restriction applies unless you have the Swing Account add-on:
10.1.1 Entering a trade within two (2) minutes before or after a high impact economic news release is strictly prohibited. This rule applies equally to both One-Phase and Two-Phase funded accounts, unless the Swing Account add-on is active. The Swing Account allows traders to hold positions during news events and over the weekend without these restrictions. It is your responsibility to be aware of when the Economic Calendar release(s) are taking place. The Economic Calendar can be found at https://funderpro.com/economic-calendar/.
10.2. Trades executed on prices that are demonstrably off-market prices shall be cancelled and any and all profits and losses generated by them annulled. Additionally, colluding to exploit opposite positions is prohibited, and any and all profits and losses generated by such prohibited practice will be annulled.
10.3. The wrongful or fraudulent use of hedging strategies, such as holding opposite positions in different accounts either alone or with other traders, is strictly prohibited. If the Company determines that you have engaged in such practices, you will be considered in material breach of the Challenge rules or the FunderPro Funded Phase, and the related positions will be immediately closed.
11.1. Upon payment of the Fee, the Client will be sent the necessary login details for the Trading Platform via email or through the Dashboard.
11.2. As a consumer, it is acknowledged that upon opening the first demo trade, the Company is explicitly requested to fulfill the Services prior to the expiration of the withdrawal period, affecting the right to withdraw from the contract as elaborated in clause 15.
11.3. If the Client successfully meets the conditions of the Challenge, the Company will determine the Challenge as successful and will make KYC process available to the Client.
11.3.a In the case of the Standard Account Type, successful completion of the Evaluation Phase and completion of KYC may result in the Client being offered a Funded Trader Service Agreement, at the Company’s sole discretion.
11.3.b In the case of the Activation-Fee Account Type:
(a) Successful completion of the Evaluation Phase does not automatically entitle the Client to a funded account;
(b) The Company shall conduct internal risk, compliance, fraud-prevention, and business assessments;
(c) If approved, the Client will be notified and provided with instructions for payment of the Activation Fee;
(d) The Activation Fee must be paid within fourteen (14) calendar days from notification unless otherwise specified;
(e) Failure to pay the Activation Fee within the specified timeframe shall result in expiration of eligibility for the Funded Phase without refund of the Challenge Fee;
(f) Access to the FunderPro Funded Phase will only be granted after full payment of the Activation Fee, successful completion of KYC, and execution of the Funded Trader Service Agreement.
11.4. The Company does not have to evaluate the Challenge if the Client has not closed all trades.
11.5. Failure to adhere to the Challenge conditions will result in an unsuccessful Challenge, denying the Client subsequent FunderPro Funded Phase access for that particular Challenge.
11.6. Subject to clauses 11.3.a and 11.3.b, where a Client successfully completes the FunderPro Evaluation Phase and the Know Your Client (KYC) process, the Company may, at its sole discretion, offer the Client a Funded Trader Service Agreement in order to participate in the FunderPro Funded Phase. Participation in the FunderPro Funded Phase permits the Client to provide trading services on behalf of the Company using the Company’s capital, subject to the terms of the separate Funded Trader Service Agreement.
11.7. The rights and obligations of any Client participating in the FunderPro Funded Phase shall be governed exclusively by the Funded Trader Service Agreement, which is separate from and independent of these Challenge T&Cs.
11.8. For the avoidance of doubt, in the case of the Activation-Fee Account Type, no Funded Trader Service Agreement shall be offered or take effect unless and until:
(a) the Client has been approved by the Company in accordance with clause 11.3.b; and
(b) the Activation Fee has been paid in full within the specified timeframe.
11.9. The Company reserves the right, acting reasonably and in good faith, to decline entry into the FunderPro Funded Phase following completion of the Evaluation Phase and/or KYC process where such decision is justified by risk management considerations, compliance requirements, fraud prevention concerns, market integrity considerations, breach of these Challenge T&Cs, or other legitimate business grounds.
In such circumstances, the Client shall not be entitled to any refund of the Challenge Fee, and no entitlement to participation in the FunderPro Funded Phase, funding, compensation, or damages shall arise.
Where the Client has paid an Activation Fee and entry into the FunderPro Funded Phase is declined for reasons not attributable to the Client’s breach, misconduct, or failure to comply with these Challenge T&Cs, the Activation Fee shall be refunded in accordance with clause 11.8.
11.10. If a Client pays the Activation Fee but fails to successfully complete the KYC process due to submission of false, misleading, or incomplete information, the Activation Fee shall not be refunded. If the Client is unable to complete the KYC process for reasons not attributable to the Client’s misconduct or breach of these Challenge T&Cs, the Activation Fee shall be refunded, subject to deduction of any non-recoverable processing fees.
12.1. All elements of the Website and its Services, including the Dashboard, its design, texts, graphics, icons, images, and multimedia components, (the “Content”) are protected under copyright laws and other legal regulations and are owned by the Company or the Company’s licensors, including but not limited to, Trading Platform providers. You are granted limited, non-transferable, revocable permission to use the Content for personal purposes only. Ownership remains with the Company or its licensors.
12.2. All trademarks, logos, trade names, and identifying marks are owned by the Company or its licensors and cannot be used by the Client.
12.3. The Client agrees to act fairly and with integrity in fulfilling their contractual obligations, avoiding actions that may harm the Company’s reputation or legal interests. In the event of any breach of the Client’s contractual obligations, the Company reserves the right to pursue legal action and to seek all appropriate remedies and warranties available in connection with such breach.
12.4. Other than the specific rights outlined in these Challenge T&Cs, the Company does not extend any additional rights to you regarding the Services and other Content. Your use of the Services and other Content must be strictly in accordance with these Challenge T&Cs.
12.5. When accessing the Services and other Content, the following is prohibited:
12.5.1 to use any tools that may adversely affect the operation of the Website and Services or that would be intended to take advantage of errors, bugs, or other deficiencies of the Website and Services;
12.5.2 to circumvent geographical or any other technical restrictions;
12.5.3 to make copies or back-ups of the Website and other Content;
12.5.4 to reverse-engineer, decompile, disassemble or otherwise modify the Website and other Content;
12.5.5 to sell, rent, lend, license, distribute, reproduce, spread, stream, broadcast, or use the Services or other Content beyond permitted purposes;
12.5.6 to use automated means to view, display or collect information available through the Website or Services; and
12.5.7 to use any other tools or means the use of which could cause any damage to the Company.
12.6. The provisions of this clause do not limit your non-excludable consumer rights under law.
13.1. Engaging in any of the prohibited trading practices listed below, including but not limited to those mentioned, may result in corrective/legal actions, warnings, denial of funded accounts or rewards, or permanent suspension.
13.2. The Client agrees not to engage in any fraudulent activities, including but not limited to, manipulating market prices, spoofing, or any behavior designed to mislead or create artificial market conditions.
13.3. Clients are prohibited from using any strategies that exploit errors in the system, such as inaccurate price displays, delayed updates, or discrepancies in data feeds. This includes the use of external or slower data feeds from sources like personal broker accounts, Futures Feeds, or other platforms to gain an unfair advantage.
13.4. Coordinating trades with others, including between linked accounts of the same Client or other Clients, to manipulate the market is strictly prohibited. This includes, but is not limited to, executing opposing positions across multiple accounts, engaging in group trading arrangements, trade signaling, or any activity designed to create artificial trading activity or outcomes. The use of shared trading environments, shared devices, shared virtual private servers (“VPS”), shared IP addresses, or any other technical or operational setup that enables coordinated, linked, or non-independent trading behaviour, whether between accounts owned by the same Client or multiple Clients, is prohibited.
13.5. Clients must not use high-frequency trading (“HFT”) systems, AI-driven tools, or any mass data entry methods that manipulate or exploit inefficiencies in the system. The use of such technologies that provide an unfair advantage, such as exploiting execution speeds or order processing times, is prohibited.
13.6. Executing trades in a manner that contradicts standard financial market practices or raises concerns of financial harm to the Company, such as overleveraging, overexposure, or account rolling, is prohibited.
13.7. Clients must adhere to proper risk management principles and are prohibited from manipulating lot sizes or executing small trades in an effort to artificially meet trading day requirements or bypass risk controls.
13.8. Arbitrage trading, including latency arbitrage, hedge arbitrage, reverse arbitrage, or rollover scalping arbitrage, is prohibited. These strategies exploit inefficiencies in the system rather than true market speculation.
13.9. Clients are prohibited from engaging in high-frequency trading, or gap trading (taking advantage of market closures and re-openings).
13.10. Copy trading, mirror trading, or using third-party tools like expert advisors (“EAs”) to replicate trades among multiple Clients is strictly forbidden. Clients must demonstrate independent decision-making and not attempt to artificially inflate success rates through linked or replicated trades.
13.11. The use of third-party EAs designed for tick scalping, rollover scalping, or high-frequency trading strategies is prohibited. Clients using third-party EAs must own the source code of the software.
13.12. Clients are prohibited from engaging in excessive or unrealistic trading volume, including executing an abnormally high number of trades or using large lot sizes with minimal pip movement to artificially inflate profits.
13.13. Clients must manage their risk responsibly and are prohibited from using a disproportionate portion of their account equity on a single trade or in a manner that undermines prudent risk management practices. For the purposes of this clause, using more than twenty percent (20%) of the available margin per asset class (including a single trade or a group of trades) will be deemed excessive and may constitute a breach of acceptable trading conduct. Clients must also avoid failing to diversify their strategies or concentrating risk excessively in a single instrument or market. Engaging in gambling behavior, such as risking large portions of capital on a single high-stakes trade, one-sided bets or account rolling is strictly prohibited.
13.14. While the Challenge is conducted on a demo account and does not involve real capital, the Company reserves the right to monitor all trading activity for signs of excessive risk-taking, abusive strategies, or behavior inconsistent with responsible trading. If, during the evaluation phase, a client engages in trading practices that, in the Company’s sole discretion, indicate a high likelihood of causing significant losses, the Company reserves the right to disqualify the client from the program, suspend access to the account, or terminate the evaluation without refund.
13.15. Clients must maintain consistency in their trading approach, including reasonable alignment in lot sizes relative to their overall strategy and account balance. Abrupt or unjustified changes in lot sizes—such as trading one (1) lot followed by ten (10) lots without a clear strategic basis—may be deemed as reckless behavior or gambling rather than disciplined trading. The Company reserves the right to investigate and take action against trading patterns that lack consistency, risk management, or evidence of a defined trading plan.
14.1. You acknowledge that the Services are provided “as is” with all their errors, faults, and shortcomings, and you accept that using them is your sole responsibility and solely at your own risk. The Company disclaims any legal, contractual, or implicit warranties of any sort, including but not limited to quality, merchantability, suitability for a particular purpose, and non-infringement of any rights, to the maximum extent permitted by law.
14.2. The Company will not be liable for any damages, including indirect, incidental, special, punitive, or consequential, such as lost profits, data loss, personal or non-monetary harm, or property damage, arising from the use of the Services, reliance on any tool, functionality, information, or third-party products, services, or applications that the Client may use in connection with the Services. To the maximum extent permitted by applicable laws, the Company disclaims any statutory, contractual, express, and implied warranties of any kind, including any warranty of quality, merchantability, fitness for a particular purpose, or non-infringement of any rights. In the event that the Company’s liability is established in connection with the operation of the Website or provision of the Services by a court of justice or any other competent authority, this liability shall be limited to the amount equivalent to the fee paid by the Client for the Services that caused the loss.
14.3. The Company reserves the right to modify, change, replace, add, or remove any elements and functions of the Services at any time without any compensation.
14.4. The Company is not responsible and cannot be held liable for Service failure due to force majeure events, including but not limited to technical issues, natural disasters, war, and pandemics, legal obligations, or public directives.
14.5. The Company may provide links to third-party platforms, tools, or services for informational and promotional purposes. These third-party platforms are independent from the Company, and the Company does not guarantee, endorse, or assume any responsibility for the accuracy, reliability, or results of any services, products, or information provided by such third parties. By accessing and using any third-party tools or platforms via links on the Website, you acknowledge and agree that the Company is not responsible for any outcomes, including but not limited to financial losses, failure to pass trading Challenges, or any other negative consequences resulting from the use of these tools or platforms. You further agree that your reliance on any third-party platform is at your own risk, and the Company will not be held liable for any direct, indirect, incidental, or consequential damages arising from such reliance. It is your responsibility to carefully review and understand the terms and conditions of any third-party platform or service before using it.
15.1. All communications from the Company will be delivered via the Dashboard or email.
15.2. Clients must direct all communications to the Company’s Support team at [email protected].
15.3. The communication language is English. Any translations of these Terms and Conditions or related materials provided in other languages are offered for convenience only. In the event of any inconsistency or discrepancy between a translated version and the English version, the English version of these Terms and Conditions shall prevail and be legally binding.
16.1. You reserve the right to withdraw from these Challenge T&Cs without providing a reason within fourteen (14) days of its execution. PLEASE NOTE THAT IF YOU BEGIN PERFORMING DEMO TRADES BEFORE THE FOURTEEN (14) DAY PERIOD, YOU FORFEIT THIS RIGHT TO WITHDRAW FROM THESE Challenge T&Cs.
16.1.1 For clarity, and as per clause 5.4 of these Challenge T&Cs, you may request cancellation and a refund during the fourteen (14) days following the payment of the Fee, if your account remains inactive, meaning no trade orders have been placed, up to the date of your cancellation request, as per clause 15.2.
16.2. To withdraw, please send an email to [email protected] within the specified timeframe. The Company will refund all fees without undue delay and no later than fourteen (14) days after your withdrawal, using your original payment method.
17.1. The Company may amend these Challenge T&Cs periodically. Any material changes will be communicated to you in advance via the Dashboard and/or email. You will have the opportunity to review the revised terms and either accept them or terminate your agreement if you disagree with the changes.
18.1. The Company is committed to resolving any complaint you may have as quickly as possible. To file a complaint, please send an email to [email protected].
19.1. These Challenge T&Cs are governed by the laws of Malta. The Client agrees that the courts of Malta shall have exclusive jurisdiction to resolve any disputes or claims arising from or related to these Challenge T&Cs including non-contractual disputes or claims.
19.2. Clause 19.1 does not limit consumers’ rights under the mandatory laws of their relevant EU Member State or any other applicable jurisdiction.
20.1. These Challenge T&Cs constitute the entire agreement between you and the Company, superseding all prior verbal or written agreements related to the subject matter.
20.2. Nothing in these Challenge T&Cs is intended to limit any legal claims set out elsewhere in these Challenge T&Cs or arising from the applicable law. If the Company or any third party authorized thereto does not enforce compliance with these Challenge T&Cs, or delays exercising its rights under these Challenge T&Cs, can in no way be construed as a waiver of any right or claim.
20.3. The Company may assign claims arising under these Challenge T&Cs to a third party without your consent. Clients are not permitted to transfer or assign their rights, obligations, or receivables under these Challenge T&Cs to any third party.
20.4. If any provision of these Challenge T&Cs is deemed invalid, void, or unenforceable, the remaining provisions will remain fully effective and unaffected.
20.5. By accepting these Challenge T&Cs, the Client acknowledges and accepts all potential risks after careful assessment.
The Company is committed to providing fair, consistent service while respecting the rights of both Clients and employees. The Company strives to create a safe working environment for its employees and ensure the business operates efficiently for all users.
All individuals who interact with the Company, including clients, potential clients, affiliates, and others, are expected to engage respectfully via email, chat, telephone, or other communication channels. The Company recognizes that some individuals may face difficulties expressing themselves or communicating under stress or anxiety.
The Company does not tolerate abusive or threatening behaviour. This includes aggression, offensive language, or actions that intimidate or harm staff. Such behaviour can involve threats or physical violence, personal verbal abuse, derogatory remarks, deliberate provocation, inflammatory statements, or unsubstantiated allegations. Any actions that may cause staff to feel threatened or uncomfortable are unacceptable.
Unreasonable demands that hinder the Company’s ability to serve others may also result in restricted access to the Services. Examples of unreasonable demands include insisting on immediate responses or demanding interaction with specific staff members, making excessive calls, emails, or online chats, or raising unrelated or repeatedly changing concerns. Additionally, unreasonable persistence, such as refusing to accept decisions, repeatedly contacting multiple staff members about the same issue, or revisiting resolved cases, will not be tolerated.
The Company reserves the right to restrict access to its services, close any trades, or terminate accounts immediately and without refund of any Fee if a Client’s behaviour negatively impacts the Company’s reputation, the safety or well-being of its staff, or the effective operation of its services. This policy ensures a respectful environment for all and promotes efficient service delivery.